Frequently Asked Questions
Everything you need to know about shopping with SpearmintLOVE
When will my order ship?
Most orders are processed and shipped within 1-2 business days. During peak holiday seasons or major sales events, processing may take up to 4 business days.
What is your return policy?
We accept returns of unworn, unwashed items with original tags attached within 30 days of delivery. Please note that certain items, like pacifiers and teethers, are final sale for hygiene reasons.
How do I track my package?
Once your order ships, you will receive an email confirmation with a tracking number. You can use this number on the carrier's website to monitor your delivery status.
Do you ship internationally?
Yes, we ship to many countries worldwide! International shipping rates and delivery times are calculated at checkout based on your specific location.
How should I care for my SpearmintLOVE clothing?
To keep your garments looking their best, we recommend machine washing on a cold, gentle cycle with like colors and tumble drying on low or hanging to dry.
Can I change or cancel my order after it's placed?
Our team works quickly to fulfill orders, so we are often unable to make changes once an order is submitted. Please contact our support team immediately if you notice an error.